Below, we have step-by-step instructions for entering a complaint through the Township's virtual complaint management system.
- Using the "Submit Your Request for Service, Complaint or Feedback" button below, a new window will open with the complaint entry form.
- Enter your personal details noting that your name and email address are required fields.
- Select the appropriate category that relates to your concern. For example, if you were concerned about a dog off leash, you can select the "Animal Services - Dogs Off Leash" category.
- Enter the details about your complaint and select the location of your complaint on the map.
- You can also add documents, photos and other supporting documents using the
"Drag or click here to add documents and pictures" button. - Once you have completed the form, click on the "Submit" button. As an added security feature, a confirmation code will be sent to the email address that you indicated in your complaint. In order to submit your complaint, you will need to enter the four digit number that the system sends to you by email.
- Your complaint has now been submitted with a new Concern ID number and it has been assigned to the appropriate staff member for review.
